Terms and Conditions

This is the main help desk for the Pexeto items and its general purpose is to help you with any technical problems you may experience with installing and using the Pexeto items.

Before posting a ticket

Before posting a ticket please make sure to read the documentation ( that goes with the theme ) and search our knowledgebase for possible solutions. There is a big chance that your question has been already covered.

When creating a ticket please:

Thank you!

Scope of our support

Please note that our support covers:

Our support does not cover:

If you have customisation queries:

Support Hours

We handle the support questions every day from Monday to Friday and try to answer all the queries within 24 hours. However, please note that it may take a little longer in busier periods.